FAQ

ABOUT REEL LOVE 

 

WHAT IS REEL LOVE?

Reel Love is a new virtual film festival event dedicated to honoring the future of love on screen and its profound cinematic legacy thus far. ​

 

Founded by festival veterans of the Brooklyn Horror Film Festival and the North Bend Film Festival, Reel Love aims to bring the best new love stories of the year onto virtual screens across the U.S.​​

 

WHERE DO THE PROCEEDS GO?

Reel Love Film Festival is a startup! The majority of funds go towards supporting the organizations behind the fest, including Indie Street Institute, a 501(c)3 nonprofit. 


 

STREAMING REQUIREMENTS

 

WHAT DEVICE CAN I WATCH REEL LOVE ON?

Streaming Reel Love Film Festival films & events is available on PC/Mac/iPhones and iPads via web browsers. 

 

You may also stream films via eventive’s Roku and AppleTV apps, or simply connect from your laptop browser to a chromecast or with a HMDI cable. Once you figure out your app setup, be sure to log into your eventive account that you purchase films with to access on your TV.

 

WHAT ARE THE DEVICE REQUIREMENTS?

You can watch content on PCs running Windows 7+, and Intel-based Macs running macOS 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.

 

More instructions, tips and tricks can be found HERE


 

FOR BADGE HOLDERS

 

WHAT ARE THE DIFFERENT BADGES?

Check out our badge page for more info! We have an all-access pass and six feature (or shorts program) package.

 

More info HERE


 

HOW TO SELECT FILMS & EVENTS

1. Log into your eventive account.

2. Navigate to the film you'd like to reserve in our program guide.

3. Click "Pre-Order Now For Free"

4. Once you've finished adding the maximum selections available in your package, you're all set!

Reminder: Any remaining virtual seats to films will be made available as individual tickets, so be sure to reserve all of your preferred films as quickly as possible.

All badges include booking access to events, but they must be added to your package (free of charge) in order to receive the access info.


 

HOW DO I ATTEND FILMS?

Log into your account on your computer browser or device app and navigate to the event in the film guide. As long as you unlock(ed) the film, you should be set to watch at showtime! 


 

HOW DO I ATTEND EVENTS?

Log into your account on your computer browser and navigate to the event in the film guide. As long as you unlock the event, you should be set to watch at showtime! Please note: most events are not compatible with TV or mobile apps, and must be viewed via your computer web browser.


 

HOW LONG DO I HAVE TO WATCH MY FILMS AND WHAT IS A WATCH WINDOW?

After the film is released, you can begin watching the film anytime between February 10-14. After starting the film, it must be watched within 24 hours of hitting play! 

 

WHAT HAPPENS IF THE WATCH WINDOW PASSES?

Viewing windows are the most important thing to keep track of at a virtual fest! We refer to the 24-hour watch time (after hitting play) as the “watch window”. Once this window closes you can no longer access your screening and your voucher will have been used up. 

 

WHAT ABOUT EVENTS THAT SAY “LIVE”?

Some events are live shows, meaning they’re a performance that takes place at a specified date and time. You must enter the show at showtime in order to view the event! 

 

WHAT IS GATHER?

Gather is our festival social hub. ALL Pass Holders will have exclusive access to our Festival lounge during the festival social hour to meet filmmakers, talk about movies and hang out. Our lounge is located inside Gather, an online town that resembles an 8-bit videogame map with video conferencing capabilities. Inside our virtual bar, you'll control a 2D avatar that can converse with video and audio as you approach other avatars. Join us for Happy Hours each day after the festival "Evening Rituals" and for After Parties following the last event each night.


 

FOR INDIVIDUAL TICKET HOLDERS

 

HOW TO WATCH MY FILM

 

On A Browser

  1. Be sure that you’re logged into your eventive account. 

  2. Navigate to the film you have unlocked or would like to unlock in our program guide.

  3. Once on the film’s page, you can hit play at showtime!

 

On an App

 

  1. Follow the instructions above for setting up your preferred app. 

  2. Log into the app.

  3. Once in the app, you can navigate to your film screening which will be live during it’s watch window.


 

HOW LONG DO I HAVE TO WATCH MY FILMS AND WHAT IS A WATCH WINDOW?

After the film is released, you can begin watching the film anytime between February 10-14. For most films, you'll have 24 hours to watch the film after hitting play, with the exception of our Centerpiece Film FUNNY FACE. Please reference FUNNY FACE's watch page to see the watch window restrictions.

 

WHAT HAPPENS IF THE WATCH WINDOW PASSES?

Viewing windows are the most important thing to keep track of at a virtual fest! Many of our “watch window”. Once this window closes you can no longer access your screening and your voucher will have been used up. 

 

CAN I ATTEND EVENTS?

Some are available for purchase, but you can feel free to buy a pass, which includes events! 

Please note that individual tickets for Strange Storytelling Hour are available at Northwest Film Forum’s site.

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